Hospice of the Chesapeake is always on the search for great talent, especially for our clinical teams. We typically seek professionals in Healthcare such as Physicians, Registered Nurses and CNAs. Other areas include Social Workers, Chaplains and various support staff. We offer a positive work environment, fulfilling work, career growth opportunity and great benefits.
Hospice of the Chesapeake is a leader in end-of-life care. Our work impacts the quality of life of people who are seriously ill and those who love them, therefore we seek special employees who are technically skilled, possess superior interpersonal skills and wish to enthusiastically contribute to our culture of caring.
Qualifications: Current Maryland Licensed RN required. Two years recent nursing experience, preferably with med/surge. Previous Hospice or home- care experience highly desirable.
Health Care Integration Director: The Director is responsible for understanding the health care landscape and designing new programs and services that integrate the hospice operating organization and medical staff into the larger Healthcare system of the community. The Director is responsible for overseeing all aspects of Business Development, Admissions and Intake. This includes strategic planning and general oversight of the departments of Business Development, Admissions and Intake through departmental managers. The Director is responsible for designing and implementing a customer service model for all three departments that ensures excellent customer service and for developing and implementing policies and procedures to ensure the efficient and effective operation of all three departments. In addition, the Director serves as an active participant in the Directors' group that oversees the general operations of Hospice of the Chesapeake. This position is a full time OT Exempt position.
Responsibilities and Duties
• Provides insight to and full understanding of the local, regional and national healthcare landscape. Understands health care reform and how it influences our relationships with community partners.
• Data analysis of industry and internal trends.
• Assesses business opportunities and creates business development strategy that capitalizes on major trends, including the development of a consortium of collaborative partners in the community to help provide those services currently not provided by HOC.
• Provides program development for non-hospice services and future growth needs.
• Develops and drives all front door processes including admissions into the entire clinical operation, while ensuring compliance and financial responsibility.
• Drives continuous process improvement opportunities through all reporting lines.
• Measure impact of BD strategy on overall HOC operations and margins and optimize strategy to maximize margins.
• Collaborates fully with other Directors to optimize HOC services to fully meet the ever-changing community demands.
• Collaborates with Clinical Directors to ensure safe and effective continuity of care.
• Oversees the Intake and Admissions processes and assures that all referrals are processed efficiently and in a referral-source-friendly manner. Assures that all information acquired in intake that is required for patient care, billing and regulation is collected accurately and timely.
Bachelor's Degree required, Masters preferred; a successful track record in health care organizations and team development highly desirable. Some experience in hospice or home health industry preferable. Must possess excellent oral, written and interpersonal communication skills in order to develop new products, negotiate contracts and promote HOC effectively. Must possess the ability to develop creative and effective marketing and business opportunity strategies and initiate new business. Proven leadership skills and ability to manage ever-changing health care landscape.
Triage Nurse/Two - 12 Hour Weekend Shifts: The Triage Nurse is responsible for supporting and maintaining communication between the case management nurses and the patients and physicians that are caring for those patients. The Triage Nurse manages most, or all, incoming calls related to patient care issues and answers questions or locates the appropriate person or resource. The Triage Nurse instructs families in what medication to give the patient to promote comfort and manage symptoms until the Primary Nurse (PN) can be contacted to follow up on the patient's changing status. Triage facilitates communication between the case manager and the patient's physician by taking the verbal orders for the PN, notifying the PN of the order when obtained and communicating that order to the family and pharmacy of choice, if the PN is unable to do that at the time of the order. Triage coordinates Skilled Nursing Visits (SNVs) for those patients and families that need a visit or request a visit. Triage consistently uses established protocols to manage patient symptoms and prioritize visit schedules to meet the needs of the family and the agency. This positions offers 32 hours of pay for 24 hours worked.
Possess a current Maryland nursing (RN) license and thorough knowledge of nursing principles. Must have excellent communication skills and be able to assess patient's needs (i.e. physical, teaching, mental and spiritual) and give direction after speaking with the caregiver on the phone. Current Maryland driver's license and clean driving record. Reliable transportation a must.
Education & Experience:
Current Maryland Licensed RN required. Two years recent nursing experience, preferably with med/surge. Previous Hospice or home- care experience highly desirable.
Hospice of the Chesapeake requires background and reference checks for all positions and drug screening for all clinical positions.