Hospice of the Chesapeake is always on the search for great talent, especially for our clinical teams. We typically seek professionals in Healthcare such as Physicians, Registered Nurses and CNAs. Other areas include Social Workers, Chaplains and various support staff. We offer a positive work environment, fulfilling work, career growth opportunity and great benefits.
Hospice of the Chesapeake is a leader in advanced illness care. Our work impacts the quality of life of people who are seriously ill and those who love them, therefore we seek special employees who are technically skilled, possess superior interpersonal skills and wish to enthusiastically contribute to our culture of caring.
Director of Education
Develops and provides educational activities for all education and training activities – clinical, staff, and management. Establishes an on-boarding infrastructure and develops home health and hospice training. Collaborates on the development of clinical pathways for chronic illness management. Directs and coordinates precepting, orientation and ongoing training activities and develops and monitors the orientation and training expense budget. Recommends and coordinates the development of new education programs and services and assures the development of clinical competencies. Collaborates with academic programs to assure appropriate clinical experience. Bachelor’s degree in nursing or equivalent combination of education and experience required. Graduate of an accredited school of nursing. CHNP strongly preferred. Seven years in clinical nursing practice, with a minimum of three years in a hospice setting. Minimum two years of previous supervisory experience required. Demonstrated understanding of, and commitment to, the mission, vision and philosophy of hospice. Current knowledge of best nursing practices, licensing requirements, regulatory requirements and Medicare/Medicaid regulations, Joint Commission, etc.RN/Case Managers
(Anne Arundel and Prince George's Counties): The Case Managers are professional caregivers (RN/BSN) who assumes responsibility and accountability for a group of assigned patients for a designated time period. Please note that all applicants for nursing positions require: current Maryland nursing license and thorough knowledge of nursing principles; minimum of two years nursing experience, proven ability to provide quality patient care; commitment to quality, timely and cost-effective patient care; excellent interpersonal, organizational, written and verbal communication skills; valid driver's license and clean driving record; willingness to take and ability to pass a drug screening and proficiency in basic computer skills. Qualifications: Current Maryland Licensed RN required. Two years recent nursing experience, preferably with med/surge. Previous Hospice or home- care experience highly desirable.
The Medical Director is responsible for working in concert with Hospice of the Chesapeake’s (HOC’s) other Medical Directors. In addition, the Medical Director provides expertise in the delivery of hospice services through the referral process, admission of the patient or care, and throughout the course of service. The Medical Director provides oversight to interdisciplinary teams and works in collaboration with the Chief Executive Officer, Chief Medical Officer, Medical Directors, and Clinical Managers to implement the hospice program of services and the Board-approved strategic plan. The Medical Director serves as a liaison with existing and potential sources of referral, including physicians, discharge planners, and third-party payers, by education regarding end-of-life care, hospice capabilities, pain and symptom management. He/she works directly with attending physicians to advise regarding patient care questions. He/she serves as a resource regarding the Medicare hospice benefit and pertinent regulations. He/she has primary responsibility for educating the medical community and HOC service areas and about the value of hospice and palliative care.
Healing Arts Coordinator
The Healing Arts Coordinator is responsible for developing, implementing, and overseeing interventions that improve the quality of life of patients through the use of complementary therapies, the arts, and other biopsychosocial modalities. These interventions may be delivered by the coordinator, hospice volunteers and staff, professional or amateur artists, or other community partners. The coordinator seeks out partnerships with artists, community arts organizations, healthcare organizations, and universities. The coordinator collaborates with the Director of the Life Center and the Director of Volunteer Services, among other staff positions. College degree preferred. We seek proficiency in Microsoft Word, Excel, Access, Publisher or similar software packages strongly preferred. Minimum two years’ experience in an office or customer service environment. Excellent customer service philosophy and skills required. Ability to deal tactfully and effectively with a diverse population of volunteers and staff. Demonstrated organizational and time management skills. Able to prioritize and accomplish most important tasks within a demanding and fast paced environment. Willingness and ability to function as a positive team player, including working a flexible schedule if needed to accommodate the needs of the department. Must be self-motivated and willing to self-direct. Ability to simultaneously handle multiple assignments and projects with speed and accuracy. Ability to work efficiently and effectively under time constraints. This is a full time position.
Medical Records Manager
This position is responsible for providing leadership and oversight of the daily functions of the Medical Records Department and for performing Medical Record audits tracking patient information for billing and regulatory purposes. Bachelor’s Degree or Health Information Management preferred. An equivalent combination of education and experience may be considered. Minimum 2 years supervisory experience. Experience with medical record documentation and retention is required.
SKILLS: Demonstrated ability to manage people and processes. Must demonstrated organizational and time management skills. Excellent customer service skills required. Demonstrated skills include Microsoft Office, AllScripts, AllDocs, and EPIC software preferred. Will possess knowledge of organization operations, professional collaboration, personnel management, departmental management and hold ability to build relationships with subordinates, peers and managers. Hours are 8 a.m. – 4:30 p.m.
Certified Nursing Assistants
We have several C N A positions available for both in home care and caring for patients in facilities. Under the supervision of a Clinical Manager, the C N A carries out the care plan for HOC patients as developed by the Registered Nurse. Responsible for delivering safe, therapeutic and efficient care when making patient calls and provides personal services for assigned case load. Prior hospice experience is preferred. Hours are Monday – Friday; 8 a.m. – 4:30 p.m.
Customer Service Representative/Intake Coordinator
The primary focus is to take referrals, schedule admissions, consent visits and assist with answering and routing calls in the Call Center. The Customer Services Representative/Intake Coordinator must be friendly, courteous, and helpful to internal and external customers, providing appropriate, timely information. 40-hour rotating work week including every (3rd) weekend as scheduled by the Intake Manager. High school diploma or equivalent required. Minimum two years of experience in a customer-service related position. Experience in a non-profit health care setting preferred.
Volunteer Services Coordinator
The Volunteer Services Coordinator’s primary responsibility is matching volunteers with patients in Prince Georges County. Additionally, the Coordinator oversees the orientation, training and scheduling of administrative volunteers at our In Patient Care Centers and the coordination of volunteers for the pediatric team. In managing volunteer referrals for Anne Arundel County, the Coordinator is responsible for entering data in the Electronic Medical Record, tracking data in the department’s spread sheet and submitting completed dashboards at the end of each month. VSC determines what clinical patient needs should be directed toward management. College degree preferred. We seek proficiency in Microsoft Word, Excel, Access, Publisher or similar software packages strongly preferred. Minimum two years’ experience in an office or customer service environment. Excellent customer service philosophy and skills required. Ability to deal tactfully and effectively with a diverse population of volunteers and staff. Demonstrated organizational and time management skills. Able to prioritize and accomplish most important tasks within a demanding and fast paced environment. Willingness and ability to function as a positive team player, including working a flexible schedule if needed to accommodate the needs of the department. Must be self-motivated and willing to self-direct. Ability to simultaneously handle multiple assignments and projects with speed and accuracy. Ability to work efficiently and effectively under time constraints. This is a full time position.
The Dietician is responsible for creating, analyzing and certifying a rotating series of menus for patients in the In Patient Care Units; for providing dietary/nutritional consultation to the clinical staff, patient and family in accordance with the interdisciplinary plan of care, on an as needed basis. We require Bachelor’s degree in nutrition from an accredited university or comparable verifiable training/experience. Current Maryland certification/licensure. Membership to the American Dietetic Association preferred. We seek experience in working with clients who have dietary problems related to illness. Previous work with terminally ill patients/families is preferred. Working knowledge of Joint Commission regulations and guidelines for patient nutrition in a hospice setting. This is a part time position. Hours are 4-6 hours per month. We offer a flexible schedule.
Human Resources Generalist/Recruitment Specialist
The Human Resources Generalist/Recruitment Specialist is responsible for coordinating all administrative aspects of Hospice of the Chesapeake’s (HOC’s) recruitment and hiring processes, for reviewing resumes, qualifying applicant pools and for assisting hiring managers during the recruitment process. The Human Resources Generalist/Recruitment Specialist is also responsible for backup to the Benefit Specialist, for maintaining current knowledge of all federal and state legislation concerning human resources-related topics, and for providing guidance to leadership and staff on related issues. The Human Resources Generalist/Recruitment Specialist represents the Director as requested or in the absence of the Director. We seek an expert for full-lifecycle recruitment efforts, to include sourcing, interviewing and onboarding. We seek experience with Applicant Tracking Systems. Our ideal candidate will have 3-5 years’ experience in Recruiting, preferably in a health care environment support all levels and disciplines. PHR strongly desired. Only candidates with demonstrated experience and meeting position requirements will be contacted. This is a full time exempt position.
Quality Assessment Performance Improvement (QAPI) Manager
This position is responsible for the development and on-going administration of Hospice of the Chesapeake’s Quality Assessment/Performance Improvement (QAPI) program as outlined below. Bachelor’s degree from an accredited university and BSN preferred. Relevant experience considered. We seek three to five (3-5) years of healthcare experience preferred. Minimum three (3) years Quality/Risk Management experience required. Qualified candidates will be skilled in identifying the many aspects of complex problems, able to review related information and then develop and evaluate options and implement solutions. Demonstrates the ability to gather reliable data and the critical thinking skills to use data for performance improvement. Proficiency in creating and implementing clinical training programs, including a working knowledge of adult learning techniques, current clinical standards and strong presentation skills. Proficiency in Microsoft Office products: Outlook, Work, Excel, and Power Point. Proficiency in Allscripts preferred on hire, required at 90 days. Hours are Monday thru Friday 8 a.m. – 4:30 p.m.
Educator and EMR Resource Nurse
This position is responsible for collaborative development and ongoing administration of the Education programs and the design, implementation, and training in support of all clinical components of the Electronic Medical Record (EMR). We seek a graduate of an approved school of professional nursing and currently licensed in Maryland. BSN or equivalent experience required. Three to five (3-5) years of hospice experience preferred. We seek a minimum three (3) years education experience required. Demonstrated knowledge and application of Joint Commission regulatory standards, and applicable state and federal regulations. Demonstrated knowledge of Maryland Nursing /Nursing Assistant Standards of Practice and proficiency in demonstrating clinical skills. Experience in implementation of clinical simulation skills lab preferred. Ability to exercise initiative and independent judgment. Proficiency in creating and implementing clinical training programs, including a working knowledge of adult learning techniques, current clinical standards and strong presentation skills. Demonstrates the ability to develop effective EMR training programs. Must be able to provide effective training tailored to the learning style of the learner. Hours are Monday thru Friday 8 a.m. – 4:30 p.m.
This position is responsible for collaborative development and ongoing administration of key elements of the Compliance program at Hospice of the Chesapeake. Compliance Manager develops, initiates, maintains and revises policy and procedures as required by Medicare Conditions of Participation (COPS), The Joint Commission (TJC) and State of Maryland regulations. The Compliance Manager investigates compliance issues using appropriate channels working collaboratively with Operational Leadership and Director of Compliance, Quality & Education (CQE). Provides root cause analysis in collaboration with Operational Leadership and the Director of CQE ensuring that compliance issues/concerns are appropriately evaluated, investigated and resolved. Participates in the development of the annual compliance plan. Bachelor’s degree from an accredited university preferred. BSN preferred. Relevant experience considered. Demonstrates the willingness and ability to function as an integral part of a team, including working some evenings and weekends, if needed, to accommodate the needs of the organization and the training needs of all shifts. Qualified candidates will demonstrate skills in identifying the many aspects of complex problems, ability to review related information and then develop and evaluate options and implement solutions. This position entails motivating, developing and directing people as they work to enlist cooperation of many people to perform/achieve a common goal. Proficiency in Microsoft Office products: Outlook, Work, Excel, and Power Point. Must demonstrate proficiency in Allscripts within 3 months of hire. Hours are Monday thru Friday 8 a.m. – 4:30 p.m.
Hospice of the Chesapeake requires background and reference checks for all positions and drug screening for all clinical positions.